Rates Information

Ratepayers have the option of either paying  rates in one sum on the first instalment due date, or by four instalments.  Payment of the first instalment on or before the due date will be accepted by the Council as a contract to make three further instalments, as set out below.

Payment in Full        12th August 2011
Or
First Instalment       12th August 2011
Second Instalment   31st October 2011
Third Instalment      31st January 2012
Fourth Instalment    30th April 2012

Ratepayers need to be aware that if the rates and charges are not paid by the due date(s), the whole balance, together with accrued penalty and interest, becomes due and payable and legal action may be taken without further notice. 
If you are having difficulty in meeting payments, please contact the Council’s Rates Officer to discuss your options on (03) 6264 0300.

Payment Options

The Council accepts the following methods of payment:

In person:
Payments may be made at the Council Offices by cash, cheque (made out to “Huon Valley Council” and marked “Not Negotiable”), EFTPOS or credit card (Visa and Mastercard only).
Present your account intact at the Council Offices between 8:20am and 5pm by the Payment Date shown on your rates notice.

By mail:
Address your payments to:
The General Manager
Huon Valley Council
PO Box 210
Huonville TAS 7109

Post Office:
Rates may be paid at any Australia Post office.  Methods of payment vary from branch to branch, so please call the relevant Australia Post branch to verify payment methods before presenting your rates for payment.  Present your rates notice intact by the due date shown on the notice.  The Council will not be held responsible for delays in the postal system.

Credit Card Payments by Phone:
24 hour voice response line  1300 276 468
Council Offices – Business hours (03) 6264 0300

Credit Card Payments by Internet:
www.huonvalley.tas.gov.au

BPAY by Internet:
Call your bank, credit union or building society to arrange internet banking.  The Council’s BPAY Biller Code is 959973.  Ensure you have your rates notice ready when paying.  More information is available from
www.bpay.com.au

Payment by Direct Debit:
Approved ratepayers may pay by Direct Debit.  Direct Debit authority forms are available from the Council Offices.

Payment options are:
By the instalment due date;
By ten monthly instalments from August – July (excluding December), debited on 15th of every month;
Other options by negotiation with  the Council.

For all other payment options refer to the reverse side of your rates notice.

State Government Concessions

Ratepayers who own and occupy their property as at 1st July 2011 and who hold a Pensioner Concession Card (PCC), Health Care Card (HCC) or a Repatriation Health Card (TPI or DVA) are eligible for a State Government Pensioner Rates Remission.  If there is not a ‘Government Rebate’ amount shown on your rates notice and you believe that you may be eligible for a rebate, please make an application to the Council no later than 31st March 2012.  Please bring your rates notice and Concession Card when making your application. 

Penalties and Interest

If instalments have not been paid by the due date(s) and prior arrangements for payment have not been made with the Council, the whole balance of the rates and charges becomes a debt due and payable.  The Council may take legal action for the recovery of the debt.  The unpaid instalment amount will attract a 3% penalty and interest at the rate of 10% p.a.  Any arrears outstanding are payable immediately.